Sales reports processing time

Stephen Trovei · August 2016

The last few days that I've requested sales reports, they've all taken well over 15 minutes to be ready for download. Is there a reason for this? A couple of minutes would be acceptable, but most other sales venues (ebay, amazon) are practically instantaneous. Thank you.

Stephen Trovei · August 2016

For example, today I requested a report at 7:07 EDT. As of 12:48 EDT, it is still pending.

Stephen Trovei · September 2016

This issue seems to have been fixed or has resolved itself. Thank you.

Mark Rosenberg · September 2016

Over the past two weeks we have been integrating bidStart.com (which we acquired) into HipComic, and our two sister sites, HipStamp and HipPostcard. This may have caused the delay you saw, but shouldn't happen again. If you have any further issues - please let us know!

Sales reports processing time

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